Returns & Exchanges
At Groove Life®, we stand behind our gear with a 94-year No BS Warranty, ensuring you can exchange or return your products within 30 days of purchase if they aren't the perfect fit for your adventure.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and initiate the process.
Select Your Option
Choose whether you would like to exchange your item for a different size or color, receive store credit, or get a full refund to your original payment method.
Print and Pack
Download your prepaid shipping label, securely package your items, and drop the package off at any authorized carrier location.
Processing and Completion
Once our warehouse receives your return, we will inspect the items and process your replacement or refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing